In order to establish an integrated management system and continues improvement, the following goals are being implemented:
• Adherence to professional ethics while maintaining the principles of independence and neutrality.
• Protection of intellectual property and information with emphasis on confidentiality.
• Promoting a customercentric culture and staying in touch with customers in order to gain trust and instill client satisfaction.
• Improving and updating the level of technical and professional knowledge of staff through effective training to boost service quality and occupational health and safety.
• Creating a motivating environment and increasing the level of staff’s participation and maintaining the spirit of cooperation among the them.
• Identification and mitigating potential risks and hazards.
I hope with the cooperation of our team involved in inspection activities and laboratory services; the passage ahead will be smooth.